配送ポリシー

 

At Moody Mouse, we strive to ensure that our customers receive their orders in a timely and cost-effective manner. We are pleased to offer free shipping to customers residing in the following regions:

 

North America: United States, Canada, Mexico

Oceania: Australia, New Zealand

Europe: United Kingdom, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

Asia: Israel, Japan, Kuwait, Malaysia, Philippines, Saudi Arabia, Singapore, South Korea, Thailand, United Arab Emirates, Vietnam

Europe, Asia: Russia, Turkey

South America: Brazil

 

If you are located outside of these regions and would like to have your order shipped to your location, kindly send us an email request at hello@moody-mouse.com.

 

Upon dispatching your order, we will provide you with a confirmation email containing a tracking number. This will allow you to easily keep track of your package during transit. Please note that delivery times may vary depending on factors such as customs clearance, weather conditions, and local delivery schedules. The estimated processing and delivery times provided are approximations and may vary.

 

Our standard order processing time is typically 2-4 days. For delivery, the estimated times vary based on location. Here are the estimated delivery times for different regions:

 

North America:

United States: 7-15 days
Canada: 10-20 days
Mexico: 12-17 days

 

Oceania:

Australia: 9-18 days
New Zealand: 9-14 days

 

Europe:

United Kingdom: 7-12 days
Austria: 8-17 days
Belgium: 10-15 days
Bulgaria: 10-15 days
Czech Republic: 12-22 days
Denmark: 13-23 days
Finland: 8-18 days
France: 6-12 days
Germany: 8-15 days
Greece: 12-22 days
Hungary: 6-12 days
Ireland: 10-15 days
Italy: 10-18 days
Latvia: 12-22 days
Lithuania: 6-12 days
Luxembourg: 9-12 days
Netherlands: 8-15 days
North Macedonia: 15-35 days
Norway: 10-15 days
Poland: 12-22 days
Portugal: 10-15 days
Romania: 6-12 days
Slovakia: 12-22 days
Slovenia: 12-22 days
Spain: 7-15 days
Sweden: 12-16 days
Switzerland: 8-16 days

 

Asia:

Israel: 10-18 days
Japan: 3-6 days
Kuwait: 15-35 days
Malaysia: 7-15 days
Philippines: 9-14 days
Saudi Arabia: 9-20 days
Singapore: 3-10 days
South Korea: 6-10 days
Thailand: 7-15 days
United Arab Emirates: 8-15 days
Vietnam: 8-11 days

 

Europe, Asia:

Russia: 15-35 days
Turkey: 15-35 days

 

South America:

Brazil: 15-25 days

 

Thank you for choosing Moody Mouse. We hope you have a delightful shopping experience with us. If you have any further questions or need assistance, please don't hesitate to contact us.